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Store Down?
mutant
Joined:
2010/4/12 13:53
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Where ever I try to access the store I get "WARNING: An Error occurred, please refresh the page and try again."

Posted on: 3 12 17 12:57 am
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Re: Store Down?
Shhh! I'm not here!
Joined:
2013/8/29 16:52
Posts: 840
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Quote:

CMK24601 wrote:
Where ever I try to access the store I get "WARNING: An Error occurred, please refresh the page and try again."


The store has been having some problems since we moved to this server so probably with the latest database issue it broke down.

Thank you for your report. We'll look into it and will post it when things are fixed at the store.

Posted on: 3 12 17 04:33 am
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Re: Store Down?
Shhh! I'm not here!
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The store is up and running again.

Posted on: 6 12 17 12:30 pm
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Re: Store Down?
mutant
Joined:
2009/12/9 20:17
Posts: 109
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I can't seem to log into the store. It tells me my password is incorrect and when I click forgot password I never received the password reset in my email.

Posted on: 8 05 19 09:20 pm
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Re: Store Down?
Shhh! I'm not here!
Joined:
2013/8/29 16:52
Posts: 840
Level : 26; EXP : 0
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MP : 280 / 10732
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Quote:

robert2654 wrote:
I can't seem to log into the store. It tells me my password is incorrect and when I click forgot password I never received the password reset in my email.


I know how this sounds but did you had a HM store account? And it was working before?

Because I remember that it was necessary to register/open an account at the store.
If it was working before and not now, then must be something else...
We had some problems with the store some time ago but I thought they were all fixed by now...

Posted on: 9 05 19 01:05 pm
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Re: Store Down?
mutant
Joined:
2009/12/9 20:17
Posts: 109
Level : 9; EXP : 45
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MP : 36 / 5928
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I haven't logged into the store in quite a while but now when I try it tells me that my password doesn't match what is on file. So I clicked forgot password and it tells me a message was sent to my email address bit for some reason I'm not getting the email. I have checked every folder in my mail and they aren't being received.

Posted on: 10 05 19 05:06 pm
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Re: Store Down?
Shhh! I'm not here!
Joined:
2013/8/29 16:52
Posts: 840
Level : 26; EXP : 0
HP : 0 / 625
MP : 280 / 10732
Offline
Quote:

robert2654 wrote:
I haven't logged into the store in quite a while but now when I try it tells me that my password doesn't match what is on file. So I clicked forgot password and it tells me a message was sent to my email address bit for some reason I'm not getting the email. I have checked every folder in my mail and they aren't being received.


OK, then its something out of my league. I will try to send a note to someone who might help.

Posted on: 11 05 19 07:01 am
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Re: Store Down?
Guardian of the Great White North (Webmaster)
Joined:
2003/8/17 10:44
From Canada
Posts: 6810
Level : 57; EXP : 32
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Quote:

robert2654 wrote:
I haven't logged into the store in quite a while but now when I try it tells me that my password doesn't match what is on file. So I clicked forgot password and it tells me a message was sent to my email address bit for some reason I'm not getting the email. I have checked every folder in my mail and they aren't being received.


Send me an email with the email for your store account and I can reply with a new password for you.

winterhawk200@yahoo.ca

Subject line: hm store password

Posted on: 11 05 19 10:06 am
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Re: Store Down?
mutant
Joined:
2009/12/9 20:17
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Level : 9; EXP : 45
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MP : 36 / 5928
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Email has been sent. Thank you.

Posted on: 11 05 19 10:12 am
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Re: Store Down?
Guardian of the Great White North (Webmaster)
Joined:
2003/8/17 10:44
From Canada
Posts: 6810
Level : 57; EXP : 32
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MP : 2270 / 65455
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Quote:

robert2654 wrote:
Email has been sent. Thank you.


Password sent, hopefully this works for you.

No idea whats wrong with the site, but it doesnt seem to be sending emails. I have no idea why.

Posted on: 11 05 19 11:45 am
_________________
PS4, PS3, Vita PSN: Winterhawk200
X-Box one Gamertag: Winterhawk200
WII U: Winterhawk200

Driver picks the music, shoutgun shuts their cakehole.
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Re: Store Down?
mutant
Joined:
2009/12/9 20:17
Posts: 109
Level : 9; EXP : 45
HP : 0 / 211
MP : 36 / 5928
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Password worked. Thank you very much

Posted on: 13 05 19 08:16 am
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