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computer problems
#1
Supreme being
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Big QUESTION for all our people here who know computers:

got a BIG problem. Whenever I log in to do my e-mail, whether it be my primary address or secondary one, it keeps shutting down the browser on me. If I try Internet Explorer, I get a box that states: "IE has encountered a problem and must shut down now. We are sorry for any inconvenience that this may cause you". If I try it with Mozilla's FireFoxe, It drops the web page; and I get a similar message.

Also, whenever I go anywhere on the 'Net, it takes 4-5 tries before I get to the webpage I want...as an example, it took 4 tries to get to the the "Forums" thread; I kept getting sent to some place called "CAFEMOM"!

Now, I run "Malawarebytes" 'Malaware' program every other day...and my anti-virus and firewalls are all up-to-date. So, I'm wondering if there's something else wrong with this machine ( HAL 9000 been seen around here lately? )

Have any of you ever had this problem...and, if so, how did you fix it? Remember, I'm a wizard in the kitchen...and a ''Jethro Bodine'' when it comes to computers. If it's a "freeware' fix...that's cool...otherwise, I'm getting the feeling I'm stuck out here on an ice floe...and here come the polar bears...

Wolf

Posted on: 5 06 09 03:19 am
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Re: computer problems
#2
Wizard of Lasagna (Mod)
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from what I heard the latest IE8 has some bugs and some people are having similar problems with it, but with Firefox I never heard about that...

Have you tried to clear your browsers cache and cookies?

Posted on: 5 06 09 05:15 am
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Re: computer problems
#3
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There is a possibility you have Vundo on your machine. http://en.wikipedia.org/wiki/Vundo#Symptoms

I discovered the hard way that Firefox lets in Viruses. I've switched to Google Chrome and haven't had any issues. Chrome is far superior and 'won' the annual Pwn2Own contest.

http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=9133152

I hope this helps.

Posted on: 5 06 09 07:18 am
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Re: computer problems
#4
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Quote:

Tartanninja wrote:
There is a possibility you have Vundo on your machine. http://en.wikipedia.org/wiki/Vundo#Symptoms

I discovered the hard way that Firefox lets in Viruses. I've switched to Google Chrome and haven't had any issues. Chrome is far superior and 'won' the annual Pwn2Own contest.

http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=9133152

I hope this helps.


OK, TN...thanks for the help.

I'm currently at local library; hope to power up and 'fix' when I get home. My current OP Sys is "Last XP", w/Service Pack 2. Microsoft won't help me..."It's an outdated Op Sys."

AssHoles!

Again, thanks for the help...if it don't work, may have to re-format computer; that will lose me a ton of hard-to-replace material, tough...but will do whatever needs to be done.

Charlie / 'Wolf'

Posted on: 5 06 09 11:36 am
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Re: computer problems
#5
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Does sound like a Vundo to me here, they can hide and be tricky here sometimes. A lot of my users here at my work get things like these. Couple things, run Windows XP update here and upgrade to Service Pack 3 on this machine, there were security flaws that were changed and fixed here. As well IE 8 is not stable enough really here. May want to download a copy of IE 7 and re-installed. As well if you go to the Tools menu under the webrowser and choose to manage your add on's there are a lot of items that can sneak in for FireFox and IE that will put itself as an add on and can cause lot of headaches here. Manage the add ons, and check for ones you recognize, if it is only effecting the webrowsers part, uninstall one then re-install, then reinstall the other, restart clear cache for the browsers. Check Add-ons, upgrade to service pack 3. Hope this helps here...

Posted on: 5 06 09 03:03 pm
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Re: computer problems
#6
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Quote:

Wolverine1607 wrote:
Does sound like a Vundo to me here, they can hide and be tricky here sometimes. A lot of my users here at my work get things like these. Couple things, run Windows XP update here and upgrade to Service Pack 3 on this machine, there were security flaws that were changed and fixed here. As well IE 8 is not stable enough really here. May want to download a copy of IE 7 and re-installed. As well if you go to the Tools menu under the webrowser and choose to manage your add on's there are a lot of items that can sneak in for FireFox and IE that will put itself as an add on and can cause lot of headaches here. Manage the add ons, and check for ones you recognize, if it is only effecting the webrowsers part, uninstall one then re-install, then reinstall the other, restart clear cache for the browsers. Check Add-ons, upgrade to service pack 3. Hope this helps here...


OK!

Got it back up and running...ran 5 different 'anti-malware' programs...installed new anti-virus...and got several updates downloaded.

Now...7 and a half hours later...IT'S BACK!

Posted on: 7 06 09 04:24 am
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Re: computer problems
#7
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Glad to hear it. It sucks being without a computer.

Posted on: 7 06 09 07:20 am
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Re: computer problems
#8
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Quote:

Tartanninja wrote:
Glad to hear it. It sucks being without a computer.


TELL ME ABOUT IT!

Posted on: 8 06 09 03:49 am
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Re: computer problems
#9
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Try running av scans from safe mode. Make sure you have your Windows disc handy. You might need to replace some damaged files. Specifically sfc.exe

how to use it,
http://www.updatexp.com/scannow-sfc.html
how it runs
http://support.microsoft.com/kb/222193

Two other key programs you might want to run are
Process Explorer v11.33 by security expert Mark Russinovich. His company was purchased by MS and now he works for them.

Process Explorer which lists running processes, as well as who makes the process and much much more.
http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx

Autoruns (same creator) will let you safely turn items off (or delete the registry keys). Be very careful with the second one. Google things before turning them off. Don't delete something until you know exactly what it does.

http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

A third powerful tool is hijack this
http://download.cnet.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html

Here's detailed instructions on hijackthis
http://www.bleepingcomputer.com/tutorials/tutorial42.html

A powerful tool that allows you to remove viruses from the registry. Once again look up things before removing. Both AutoRuns and Hijack This are power user tools. You must be familiar with what's normal for your OS or at least use with extreme caution. If you want, there are many places you can post a hijack this log for help. Hope this helps!

Posted on: 14 06 09 08:31 pm
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